About the role

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Brand Studio lays the foundations that help Stripe accelerate. We do this by creating, evolving, and maintaining Stripe’s high-quality, versatile, and forward-looking brand design systems, experiences, and advertising campaigns. We sweat the details. We make it seem effortless.

What you’ll do

This is an individual contributor role embedded directly within the Link brand team. You'll be the sole producer for Link, owning the full scope of creative operations end-to-end.

You will be responsible for leading creative operations and creative production across our consumer brand Link, in close partnership with the Link Creative Director. This role is a hybrid mix of program management, project management, and creative production depending on the project phase. During certain periods you'll be focused on the 10,000 foot view of the program, and at other times you'll be working side-by-side with the creative team overseeing execution of every design detail during production.

Responsibilities

• Lead all Link brand program management, including roadmap development, budget oversight, and project scoping, timelines, and resourcing
• Manage a high volume of simultaneous projects, ranging from small to large scale, and across surfaces — creative strategy, web, digital, social, brand systems, integrated campaigns, and email
• Scale and evolve Link brand design systems in partnership with the Link Creative Director; continuously refine processes to keep pace with the work and reduce friction for the team
• Partner closely with the XFN Design teams to ensure smooth execution, alignment and integration of design systems across all surfaces
• Drive clarity and alignment with leadership, creatives, XFN partners, and external agencies
• Own project management through documentation, tooling, trackers, standing meetings, org-wide updates, and Slack
• Source, onboard, and oversee external creative agencies
• Connect silos, socialize changes, anticipate risks, and provide actionable solutions for escalation to Brand Studio leadership
• Handle challenges and blockers with ease; proactive in finding solutions, and always looking ahead for the team
• Uphold and advocate for design quality with cross-functional teams and vendors
• Inspire and sustain a culture of excellence by collaborating with creatives in best practices and processes

Who you are

Brand producers at Stripe are operators first. They find the work in the process — the right framework, the workback schedule that actually holds, the system that scales without breaking — and they measure success by how well the creative team around them can do their best work. They have strong design sense and bring it to bear on the operational decisions that protect quality and keep programs moving.

The ideal candidate excels at keeping the work on track while maintaining (and raising) the bar on craft. They offer options and tradeoffs, crisply articulate decisions, iterate quickly, and collaborate with senior leadership, marketers, creatives, and agency partners. Most importantly, they are meticulous when it comes to details.

Minimum requirements

• 6+ years of experience in similar roles and industries
• Think users first — understand their needs, find interesting and unique solutions, and strive to consistently optimize how to best engage with them
• Have a strong strategic acumen for developing complex program roadmaps and cross-functional processes in a fast-paced environment
• Can manage the operational business of the team — budgets, resourcing, and program rhythm — while maintaining a clear point of view on where the program is headed and what it needs to get there
• Can demonstrate strong design sense and deep production experience across multiple asset types: brand systems, web and digital surfaces, motion and animation, email templates, standardized reusable assets, and integrated campaigns
• Actively use AI tooling in your day-to-day production work — for scheduling, workflow management, asset scaling, and operational efficiency — and have experience building or implementing AI systems that others on your team can adopt
• Have experience operating in an in-house brand environment, not just agency or consultancy contexts, and understand the constraints that come with it: no dedicated bench, shared XFN resources, and direct accountability to a single creative leader rather than a client relationship
• Proven excellence in producing creative systems that are optimized for scale and growth
• Highly detail oriented and excel at simplifying complexity
• Strong track record successfully influencing outcomes both internally and with agency partners
• Can balance optimizing for speed and quality, with high craft and quality creative work
• Are persuasive in explaining your work, process, and decisions
• Excellent organization and presentation skills, and excel in written and verbal communication
• Are passionate about Stripe's mission